Smart Galaxy Solution (SGS) is an information technology company, with different branches in many countries, Sharjah and Dubai (HQ) – United Arab Emirates. Our products and services focus on meeting not only today’s business needs but also future expansions. Over the past years, Smart aGalaxy Solution has made a multitude of customer-driven improvements to its products and services. It firmly believes that working as partners with customers is the best way to stay in tune with their specific needs, and it always works on further improvement of its products and services.
The company’s mission is to create easy-to-use, cost-effective and technically sound solutions that enable the customers to quickly transform raw data into intelligent information.
Our vision is to help shape our customer’s ideas into real, unique, tailor-made, cost effective IT solutions that serve and compliment their present and future business needs incorporating premier products and technologies available in the market.
The pursuit of Total Quality is a way of life at Smart Galaxy Solution. It has always been part of its business culture to achieve the highest quality measures. Our understanding of the Total Quality is to achieve the highest internal and external quality performance. Internal Quality Performance: Is to work in high-performance workflow model, with teamwork concept, in a professional working environment, with creative minds and long vision policy, to increase the productivity and save a valuable time. External Quality Performance: Is to understand who is our customer and what are his requirements, and meeting those requirements without error, on time, every time, before, during and after sales. The Total Quality is a commitment backed by the owners, the management and the highly qualified professional employees. In today’s competitive market our target is to constantly improve the performance of our work and the quality of our services to ensure complete satisfaction of our customers. Smart Galaxy Solution provides quality service to its clients by considering them as partners, listening to their needs and responding fairly up to the Group standards. The Group values the innovation and does its utmost to incorporate easy–to– use innovative features into its products with a total commitment to quality.
It attracts, motivates, and retains high-performance people in all areas of business, and maintains personal and training growth into the organization. Apart from this, Smart Galaxy Solution is also joining its hands with third parties to offer a turnkey IT solution to the major enterprise clients.
SGS Group Methodology
SGS uses scientific methodology to accomplish jobs. The work situation is described in full details before performing the tasks and teams of implementation. A good example of our methodology is how the company works on projects:
- Performing Project Work phases and Environment.
- Work Arrangements and Stages.
- Performing Project Master Plan.
- Developing Study Plan and Requirements.
- Performing Additions and modifications within the Study.
- Preliminary Arrangements to perform implementation.
- Install Systems to Server and Workstations Terminals.
- Testing phase.
- Training Stage.
- Implementation & Operation Stage.
- Maintenance & Work Follow up.